Technical Program Manager

Technical Program Manager – Partner Operations & Data Programs Global High-Tech Company | Tel Aviv | Hybrid A leading global high-tech company is looking for a Technical Program Manager to lead complex, cross-functional technical and operational programs, with a strong focus on external partner integrations, data feed management, and process optimization. This role combines technical understanding, analytical problem-solving, end-to-end program ownership, and hands-on collaboration with external partners and internal Engineering, Product, and Data Science teams. The ideal candidate is technically oriented, highly analytical, proactive, and comfortable managing operational challenges while driving scalable solutions and automation initiatives. Key Responsibilities Own technical and operational programs end-to-end, from initial planning and definition through execution, implementation, and delivery. Manage external partner integrations and data feed operations, including technical onboarding, troubleshooting, and quality improvements. Work with structured data formats such as XML, JSON, GeoJSON, Datex2, CIFS, and GTFS, as well as APIs and data ingestion pipelines. Identify, investigate, and resolve technical issues related to feed parsing, data quality, map matching, and pipeline performance. Collaborate closely with Software Engineering, Product Management, Data Science, external partners, and vendors. Translate business and operational needs into technical requirements, specifications, and actionable project plans. Define program scope, milestones, OKRs, timelines, risks, dependencies, and success metrics. Analyze operational data using SQL, advanced spreadsheets, dashboards, and performance metrics to identify trends, root causes, and improvement opportunities. Lead technical escalations and drive issues to resolution by coordinating the relevant stakeholders. Identify opportunities to automate manual workflows and improve operational efficiency through workflow and AI-based automation. Develop and standardize operational processes, including SOPs, SLAs, documentation, and training materials. Lead knowledge transfer and transition activities to global vendor operations teams. Prepare project trackers, status reports, postmortems, and stakeholder updates. Requirements 3–4+ years of experience in Technical Program Management, Program Management, Project Management, Technical Operations, or a related field. Proven experience managing complex projects or programs end-to-end, from planning through implementation. Strong technical fluency and understanding of data feeds, APIs, data pipelines, and structured data formats. Software development experience is not required. Experience working with external clients, partners, or vendors, including technical onboarding, integration support, and troubleshooting. Strong analytical skills and experience working with data, metrics, dashboards, and advanced spreadsheets. SQL knowledge and experience analyzing datasets are highly desirable. Ability to collaborate effectively with Engineering, Product, and Data Science teams and understand technical requirements. Experience translating business needs into technical specifications, requirements documents, or project plans. Strong stakeholder management skills and the ability to drive execution across multiple teams. Experience building processes, improving workflows, and implementing operational efficiencies. Highly independent, proactive, and comfortable managing ambiguity and multiple priorities. Excellent communication and organizational skills. Fluent English – mandatory. Advantages Experience with XML, JSON, GeoJSON, Datex2, CIFS, or GTFS data formats. Experience with GIS (Geographic Information Systems), mapping, navigation, or location-based technologies. Experience with data ingestion pipelines and partner integrations. Experience designing workflow automations or AI-based operational solutions. Experience working with global vendors or transitioning processes to offshore operations teams. High-tech or technology-driven environment experience. French or Spanish language skills. What Makes This Role Interesting? This is an opportunity to take ownership of global technical and operational programs at the intersection of data, technology, and external partner collaboration. You will work closely with global partners and internal technical teams, solve complex data-related challenges, drive automation and process improvements, and build scalable operational solutions. Position Details Location: Tel Aviv Work Model: Hybrid – 3 days in the office