Field Service & Technical Support Engineer
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Mentioned in this posting
- Technical Drawings
- Troubleshooting
- Technical Support
- Calibration
- Field Service
Description
abra professional services is seeking an experienced Field Service & Technical Support Engineer to provide hands-on technical support, installation, and maintenance of advanced multidisciplinary systems combining mechanical, electrical, electronic, and control technologies. This is a full-time position located in central Israel. Key Responsibilities: Install, operate, and maintain advanced technical systems at customer sites in Israel and abroad. Diagnose and troubleshoot mechanical, electrical, and electronic system issues. Perform system testing, calibration, and commissioning. Provide on-site and real-time technical support to customers. Document technical issues, solutions, and recommendations for improvement. Collaborate closely with Development, Engineering, and Production teams. Train customers and maintenance personnel on system operation and maintenance. Support system installations, maintenance activities, and upgrades. Travel within Israel and internationally according to project requirements. Requirements: Proven experience troubleshooting, diagnosing, and maintaining complex technical systems – mandatory. Hands-on experience with mechanical, electrical, electronic, or integrated systems – mandatory. Experience providing field service and technical support directly to customers – mandatory. Ability to read and understand technical drawings and documentation – mandatory. Knowledge of motors, sensors, motion systems, and control technologies – mandatory. Strong troubleshooting and problem-solving skills in field environments – mandatory. Very good English proficiency, including technical communication with international customers and partners – mandatory. Valid driver's license – mandatory. Willingness to travel abroad as part of the role – mandatory. Strong technical aptitude, independent decision-making abilities, service orientation, and excellent interpersonal skills – mandatory. Ability to work independently and collaboratively in a dynamic environment – mandatory. Advantages: Practical Engineering or Technical certification. Relevant military technical experience or substantial hands-on industrial experience.