Junior QA Engineer

About the role. Roojoom builds conversational AI for enterprise telcos. Our Care platform guides millions of customer sessions a month across voice, IVR, chat and web, with a GenAI layer answering live callers. We're looking for a Junior QA Engineer to help keep that system reliable: if you're a QA course graduate (or have equivalent early experience) with sharp attention to detail and a real interest in how software breaks, this is a strong place to start. You'll work closely with the tech lead, developers and product on every release, and you'll be testing AI-driven conversations, not just screens, which is a skill few QA engineers have yet. What you'll do Execute manual test cases to verify functionality, usability and performance across web, IVR and voice flows. Run regression, smoke, sanity and exploratory testing before and after each release. Identify, document and track defects in Jira with clear reproduction steps. Work with developers and product to understand requirements and turn them into test plans and test cases. Validate UI/UX consistency and flag usability issues. Test conversational AI behavior: call flows, prompt changes, edge cases and regressions in the GenAI layer. Check logs and data (Linux, SQL, Grafana) to confirm what actually happened behind a failure. Learn automation fundamentals over time and contribute to our E2E test suites as you grow. Requirements QA course graduate, or similar hands-on experience in software testing. Solid grasp of testing concepts: test cases, bug lifecycle, test plans, regression vs. sanity. Strong analytical and problem-solving skills, and the patience to reproduce a bug properly. Attention to detail and a passion for software quality. Clear written communication in English; Hebrew for day-to-day work. Good team player who asks questions and speaks up early. Nice to have Basic SQL (simple queries to validate data). Familiarity with Linux commands for reading logs. Any exposure to Python, Postman or an automation framework. A technical degree (CS, EE or similar). French, for working with our customers in France. Show more Show less