Product Manager | IGaming

About the Role We are looking for a proactive, hands-on Product Manager to take ownership of the player experience across our online casino brands. You will stay close to the product: explore player journeys firsthand, question how things work, identify friction, and turn insights into improvements. We are looking for someone who independently identifies opportunities and follows through from discovery to measurable results. Working directly with our CTO and Operations team, you will own product priorities and lead initiatives through requirements, development, launch, and ongoing optimization. Our brands operate on third-party white-label casino platforms. Understanding their capabilities and limitations, working effectively with external providers, and finding practical ways to improve the product are central to this role. What You’ll Do Proactively assess the live product experience across our brands. Test player journeys firsthand and review support conversations, player complaints, affiliate feedback, and public reviews to identify friction, recurring issues, and opportunities. Investigate emerging product issues, connect feedback with data, and drive prioritization and resolution with the relevant internal teams and platform providers. Own the product roadmap, balancing player needs, business impact, operational priorities, and technical feasibility. Improve key player journeys across registration, verification, deposits and withdrawals, casino lobby and game discovery, bonuses, and account management. Work directly with the CTO to shape solutions, assess dependencies and trade-offs, and align delivery priorities. Partner closely with Operations to identify operational bottlenecks and improve both the player experience and internal workflows. Work with white-label platform providers to evaluate capabilities, clarify requirements, manage dependencies, and follow through on delivery commitments. Lead product discovery through player feedback, behavioral data, funnel analysis, market research, and competitor benchmarking. Translate opportunities into clear product requirements, user stories, user flows, and acceptance criteria, including business rules and edge cases. Manage the product backlog and coordinate with engineering, design, QA, and external providers throughout development, testing, and release. Define success metrics and tracking requirements before launch, evaluate results, and iterate based on evidence. Collaborate with CRM, Retention, VIP, and other business teams on product capabilities that support relevant player experiences and long-term value. Ensure product changes account for applicable compliance, responsible gaming, fraud prevention, and player protection requirements. Communicate priorities, progress, risks, and outcomes clearly, maintaining ownership after launch. What You Bring 4+ years of product management experience, including at least 3 years working directly on real-money online casino products. Proven ownership of player-facing casino features or journeys, from identifying an opportunity through launch and measurable results. Experience working with third-party or white-label casino platforms, including navigating platform limitations, managing provider relationships, and delivering improvements within external technical constraints. A strong sense of product ownership and natural curiosity, demonstrated through independently identifying problems, challenging existing experiences, and following through on improvements. Strong understanding of the online casino ecosystem, including slots and live casino, player account management, payments, bonuses, wagering requirements, and the player lifecycle. Commercial understanding of casino metrics, including registration-to-deposit conversion, deposit success rates, retention, GGR, NGR, LTV, and bonus costs. Strong analytical skills and practical experience using funnels, cohorts, dashboards, and experiments to guide product decisions. Experience working closely with technical teams and translating complex business needs into clear, actionable requirements. A working understanding of APIs, integrations, and dependencies between casino platforms and external services. Strong product judgment, with the ability to balance player experience, commercial goals, operational needs, and technical constraints. Experience with Agile delivery and tools such as Jira and Confluence, or equivalent. The ability to work independently, manage competing priorities, and influence internal stakeholders and external partners. Excellent written and spoken English. An Advantage Experience working for a B2C online casino operator. Ownership of product initiatives across multiple casino brands or markets. Experience improving casino lobby discovery, personalization, loyalty, or bonus experiences. Experience supporting new brand launches or platform migrations. SQL skills and familiarity with product analytics tools. You will be expected to know our products firsthand, bring forward opportunities, and take responsibility for turning them into meaningful improvements for players and the business. Show more Show less