Platform DevOps Engineer

About us Jeen empowers enterprises with generative AI through advanced AI agents, automations, voice analytics, and knowledge-based insights across any cloud or on-premise environment. Trusted by industry leaders shaping tomorrow's technological landscape. About the Role As a Platform DevOps Engineer for Jeen Talk, you will lead DevOps for Jeen’s SaaS product. You will serve as the product’s primary DevOps owner, with end-to-end responsibility for infrastructure, Production availability, reliability, and development and deployment workflows. The role is designed to establish a scalable DevOps capability as the product and organization grow. Key Responsibilities Own the end-to-end cloud-native infrastructure for Jeen Talk, including Development, Test, and Production environments. Design and build scalable, secure, and reliable infrastructure for an active SaaS product. Lead CI/CD, deployment, and release-management processes using GitHub Actions, GitOps, and Argo CD. Manage and scale Kubernetes, Docker, Helm, and public-cloud infrastructure using Terraform. Establish and lead observability, monitoring, alerting, and incident-response capabilities. Participate in on-call rotations, resolve Production incidents, lead postmortems, and drive preventive improvements. Partner with R&D teams to improve product performance, scalability, reliability, and security. Develop automation and scripting tools, and promote AI-powered code assistance and development practices to improve operational speed and quality. Build operational processes, infrastructure standards, and documentation that support the future growth of the DevOps capability. Requirements At least 3 years of hands-on experience in DevOps or Platform Engineering roles. Proven experience in a SaaS company, including ownership of Production systems. Experience as a sole DevOps engineer, technical lead, or in a role with broad ownership of product infrastructure. Hands-on experience building and maintaining cloud-native infrastructure in a public cloud environment. Significant experience with Kubernetes, Docker, Helm, and Terraform. Experience with CI/CD, GitHub Actions, GitOps, and Argo CD. Experience with Prometheus and observability, monitoring, and alerting systems. Experience with on-call, incident response, incident analysis, and improving Production-system reliability. Strong scripting skills. Demonstrated ability to provide technical leadership, operate independently amid ambiguity, and drive cross-functional initiatives. High proficiency in Hebrew and English. A relevant degree in Computer Science, Engineering, Information Systems, or equivalent practical experience. Preferred Qualifications Experience with Azure. Experience building and scaling Production infrastructure from the ground up for a SaaS product. Experience with AI products, LLM workloads, or Voice / Conversational AI systems. Experience with cloud security, IAM, secrets management, and infrastructure hardening. Experience with cloud cost optimization and efficient resource management. Experience managing or mentoring DevOps / Platform Engineering professionals. Experience using AI-powered code assistance or development tools. Show more Show less